At BYTOO UK, we’re committed to providing excellent customer service, available daily from 10 am to 1 am. For a swift response within 3 hours, you can reach us via our contact form or directly at our email address. Moreover, our dedicated team is also accessible through live chat during these hours, ensuring we’re always here to assist you.
The primary requirement is sufficient space to place our Powerbank Renting Machine. The specific space needed can be discussed with our team, but generally, it's a small, counter-sized machine.
Our dedicated maintenance team will handle all servicing, updates, and repairs of the Powerbank Renting Machine. This ensures the machine stays in top condition with no effort required on your part.
If you're facing issues with returning a power bank to our machine, please document the situation by recording a brief video or taking photos and email them to us at [email protected]. Our support team will be glad to assist you with this matter.